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problem with internet connection- it happen almost daily

steven35
I'm a participant level 1
I'm a participant level 1

This interruption happen almost every day. i have to turn of the modem and wait for 10 -20 minutes to get back on. 

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @steven35 !

Welcome to the Community. Smiley

 

Sorry to hear about the situation with your Home Internet service. That definitely doesn't sound right! 

 

Have you already reached out to our Home Internet Tech Support team, in regards to this?

They're available to help you 24/7 via Live Chat or over the phone.