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I have been lied to...

This will be quite lengthy. I am not looking to get any compensation from Fido. It'll be just a waste of time going down that path. But I just wanted to get this on record.  I have been with Fido nearly 10 years now. I know that mobile and internet p...

Joon_K by I'm a participant level 1
  • 1471 Views
  • 1 replies
  • 1 likes

Modem swapping issue that is taking 4+ days to resolve

On Sunday, I went to a Fido store to swap a modem. During the swapping, the system glitched and did not fully perform the swap to recognize the new modem against my account.i have been on the phone with about 20 different people and, and I feel none ...

Vjollca by I'm a participant level 1
  • 2430 Views
  • 4 replies
  • 1 likes

Resolved! How to block websites on Hitron modem

Hi there I have a CODA-4582 modem. Can someone provide instructions on how to block specific sites from the modem GUI? Looking to block some ad sites to prevent popups if possible.

baka2k23 by I'm a participant level 1
  • 3003 Views
  • 2 replies
  • 0 likes

Resolved! Internet lost almost everyday

What's going on with internet connection? Since Monday, connection is lost for the 3rd time and these happens between 6pm-7pm. It works after unplugging and plugging in again the cords in the modem but it's so frustrating because it impacts my work, ...

Onang by I'm a participant level 3
  • 3805 Views
  • 4 replies
  • 0 likes