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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 99809 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32383 Views
  • 16 replies
  • 3 likes

Home Internet issue

Recently switched to Fido internet 150 MBPSmy connection keeps dropping so decided to call Fido and the tech dept rep was rude to start with, did a couple test and came back saying everything is okay on there end and started pointing issue on the dev...

Kitarp306 by I'm a Participant Level 3
  • 1849 Views
  • 13 replies
  • 0 likes

Resolved! Wifi is not listed in my iphone, mac, tv

Hello there,My wifi connection suddently cut off last night and I cannot see my wifi under the list of avaialble wifis (SSIDs) in  my mac, iphone, and tv. 1) I did restart/reboot the modem2) I did reset to factory3) I can connect to the modem by netw...

hfani by I'm a Participant Level 3
  • 618 Views
  • 2 replies
  • 0 likes

Where's my $150 Amazon Gift Card?

We signed for your internet service in September where we were promised a $150 gift card. It's now December and my 5th attempt at trying to obtain this card and still nothing! The last rep I spoke to said I'd receive the registration email in 3 days ...

Marsha-Lee by I'm a Participant Level 2
  • 1198 Views
  • 8 replies
  • 2 likes

Internet

My home internet is not working for about an hour, can anybody help please.

veenaprem by I'm a Participant Level 1
  • 336 Views
  • 2 replies
  • 0 likes