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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 108547 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 34532 Views
  • 16 replies
  • 3 likes

Internet speed

Hello I recently purchased fido home internet 150.  I'm only get a max speed of 40 never any speed past that. I've tried ethernet its still only 40 speed for some reason. What could the problem be? 

Eliteracer17 by I'm a Participant Level 2
  • 444 Views
  • 1 replies
  • 0 likes

Internet keeps dropping randomly

Home Internet keeps dropping randomly since I got the connection. It happens 4-5 times a day and usually takes upto a minute to recover.  This is a new Fido connection. Previously, when i was with Fido (lower internet speed), I never had any issue.  

paulleons by I'm a Participant Level 2
  • 1725 Views
  • 7 replies
  • 0 likes

Fido Home Internet doesn’t work

Hi there, my Fido home internet suddenly stopper working for about an hour. Switches off and turned on and didn't help. Please help to solve the issue. Thanks

Ikhtiyar by I'm a Participant Level 1
  • 468 Views
  • 1 replies
  • 0 likes

Resolved! Switch back to 2 networks (2.4 - 5G)

Hi, Fido switched that I can see only one WI FI and depending on the speed at switched my devices from the 2.4G to the 5G network, but I don't like this. I need to connect specific devices to the 2.4G network and others to 5G so I would like to have ...

SimiD by I'm a Participant Level 2
  • 22153 Views
  • 27 replies
  • 1 likes