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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Looking to cancel home wifi
Wanted to cancel my wifi but the phone wait is ridiculous. Live chat directs me to an error page so the only other option is clearly unavailable. Ridiculous lack of customer service and poor wifi quality throughout the last year. I'm not looking to b...
Resolved! No cable for internet connection
Hello, I got my new internet kit from Fido,but i realize i have no cable outlet except for my bell satellite dish could that works?
Resolved! Bring your own Modem
I would like to use my own cable internet modem instead of the modem provided with the service. Does Fido support a BYOD option?
Inquiry hit
I have two inquiries from Fido solutions after opening one internet account. Is this the norm cause I don't understand.
No gift card was received
Hello Fido team Before I signed up with you on Jan 2020 I red through the reviews that most of your customers complained about the gift card delay and I did not believe that until it happened to me. So sad to be one of your customers that believed ...
New solutions