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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 100022 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 32477 Views
  • 16 replies
  • 3 likes

Unstable home internet

I just have home internet 75m, howwver I lost internet often via wifi, the connection between device and modem is fine. But there is no inyernet. I have to disble/enable wifi in my device. I also reboot the modem several times.

mail2mz by • I'm a Participant Level 2
  • 415 Views
  • 1 replies
  • 0 likes

Resolved! I returned Fido equipment already

On December 1, 2020 I called fido to cancel my internet service, after the cancellation a return label was issued to me for the equipment to be returned. That same day, I took the equipment to Canada post office for the return. A receipt was given to...

idris4fat by • I'm a Participant Level 1
  • 613 Views
  • 1 replies
  • 0 likes

Random short interruptions on my cable internet

It probably happend lots more so I started tracking using syslog and extended pings, my cable internet with Fido would have short interruptions (from about 13 to 20 seconds). It dropped my video conference calls (I had video runing on this faster cab...

SIPN by • I'm a Contributor Level 1
  • 639 Views
  • 2 replies
  • 0 likes
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