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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Cancelled internet account, being asked to return first broken modem.

Hello, I cancelled my internet roughly 4 days ago. I received an email to return the original CGN3 unit that was defective (and returned 5 months ago) instead of the CODA replacement unit that was in use recently. I dropped off the CODA model at Cana...

No Internet Service for 6 Days

Can you please help. I have been without internet service for 6 Days. I have been with Fido for over 20 years. I have 3 cell accounts and 2 internet accounts and I’m frustrated to the point of cancelling all my accounts. Here are the details. Thursda...

Resolved! OUTLOOK Setting on my laptop

Hi,I just switched from Teksavvy to Fido. Now I have problems with sending emails via Outlook. I had the same experience with other ISPs as well, until I the time I had the setting such as Outgoing Mil Server (SMTP) and the Port number and etc. Any h...

$150 Gift Card

It's now been 3 months and even more, called fido more than 10 times , first they said we have sent you gift card on 19 th of January, I checked my inbox and spam, I got nothing. After that I called they said we have sent and now we have to escalate ...

Resolved! Why have my Fido Internet fees increased by 60% in 2 months

Suddenly my Fido Internet bill for March 2021 is 60% higher than my January bill, with no word of explanation from Fido. And I can't contact anyone about this. Help !!!

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