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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
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Mobile data IPv6/IPv4 Location incorrect iPhone 15 plus
My location on IPv6 is going through a data centre over 4000km away and is beyond frustrating. Cant get it to stay in BC. I have a 647 phone number - Ive been in BC for 9 months now. Upgraded to an iphone 15 plus a couple months back, and went from ...
I cancelled my account Tuesday, still hasn't taken effect.
I called the special hotline to cancel my Fido Home Internet account on Tuesday -- even though they said service is stopping May 6 or May 17 -- but haven't yet received a cancellation e-mail nor indication on my online Fido account it is shut down. F...
I want to return my fido modem, but I did not receive the label
Okay it seems that so many people have encountered the same issue before, and I have no idea why Fido is allowing such kind of things to occur... On May 1 I called the customer service to cancel my internet service, they said in order for me to ret...
Cancel my fido home internet and clear my balance please!!!
On Jan this year, Fido customer called me they would not offer home internet in the futher and let me transfer to Rogers, and I did, then they told me that Fido would close my home internet account quickly, but it's May now, the account is still open...
cancelled fido internet, but no email confirming the cancellation and invoice/bill still shows billing for 30 days.
hello fido support/whoever can help, i had called the 1877 number and chose to cancel rather than migrate. I had place the cancel on april 29/2024.scheduled it for may 6/2024, to coincide with the end of fido internet. The rep on the phone said my ...