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About my home internet first billing charge

Hi communityI've recently switched from Rogers and got my first internet billSince I went through self-serve installation, I never need to call to activate the lineAnd the reason for my post is when I checked on my billI saw Fido charged one day befo...

Diulasaint by I'm a contributor level 2
  • 644 Views
  • 2 replies
  • 0 likes

Internet not connecting to device (Xbox)

I have an Xbox which I have never used under fido before, it's blocking the device and I can't figure out how to fix it. I've had so many issues with fido and have only been with them a few months now. I haven't been able to find any information on t...

BrooklynG03 by I'm a participant level 2
  • 604 Views
  • 6 replies
  • 0 likes

Resolved! Migration FRom Fido to Rogers

I am receiving emails and calls to migrate my Home Internet Services from Fido to Rogers. They have different offers and I have to go in a 2 year contract to lock the price. They also said that FIDO will be no longer providing services and if I don't...

SACH-ONE by I'm a participant level 1
  • 1833 Views
  • 1 replies
  • 0 likes

Home internet customer service feedback

Waited over 20 minutes to speak with a rep so decided to use the Chat rep... a waste of time.  Spent over 15 minutes online talking back and front telling of my issue with billing discrepancies and the Chat rep finally said "he could not pull up the ...

ap238 by I'm a participant level 1
  • 240 Views
  • 0 replies
  • 0 likes