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Resolved! Internet billing not appearing in profile

Hello, I added home internet in January. I'm already a Fido customer with my phone plan. I've received an email to pay my rent meter net bill. I search for it in my profile and there's nothing indicating any payments. Currently I'm paid up. I've chec...

Raptorsfan2 by • I'm a participant level 1
  • 989 Views
  • 1 replies
  • 0 likes

Resolved! Home Internet Modem Return

I took over another persons Fido internet account for 4 months before cancelling due to a move. I called to cancel because there is no way to cancel online. (I hate this) The next day I went to a Canada Post office with the email to print a prepaid s...

Hatred by • I'm a participant level 1
  • 2524 Views
  • 2 replies
  • 1 likes

"Faster speeds. same price" mail

Got the following mail, is it a Scam? because I don't see anything on the website"faster speeds. Same price.We’re upgrading your Internet. Call us today!Hi ________We have an important update to share with you.We’re upgrading your Fido Home Internet ...

sbulko by • I'm a participant level 1
  • 1229 Views
  • 2 replies
  • 0 likes

Worst customer service ever!

Earlier this year I signed up for Fido internet due to the cheaper price and it has been the biggest regret of my life! I have called to cancel my subscription multiple times and have been on hold for over an hour each time. As soon as I finally talk...

Erin17 by • I'm a participant level 1
  • 618 Views
  • 1 replies
  • 0 likes
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