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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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No internet service

I'm hoping to get some answers and a resolution. I've been out of service since this past Wednesday, May 1. All that I received in an email from Roger's is that there is an outage and they are working trying to fix it. I have reached out to suppor...

Modem return

Hi, I need help with returning the modem. I was suppose to receive a return ID number through email on December last year, and I have called the Fido customer service twice but haven't received it until now. Could I just get a return ID through this ...

I took 40+ minutes for the answers - how to return the modem and get refund

Fido is ending the Internet service till May 6th, it is totally normal, business is business. Compared the service fee of the recommended ISP (Rogers), $70 per month (with discount at the 2 years), so expensive. And I switched to a small ISP, similar...

Resolved: Agent failed to cancel my home internet

Resolved: Ali from Rogers in Moncton was able to confirm my cancellation and check on the status and updated me.Called Fido support a day prior and was connected to someone that was able to cancel my home internet. After being bombarded with question...

Resolved! Why am I now being billed by Fido and Roger’s??

Last month, I received a notice from Fido saying I had to turn in my modem and Rogers was taking over my Internet account. I returned my modem and picked up a Rogers modem. I was then billed at the end of last month by Fido and now I am being billed ...

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