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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
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I took 40+ minutes for the answers - how to return the modem and get refund
Fido is ending the Internet service till May 6th, it is totally normal, business is business. Compared the service fee of the recommended ISP (Rogers), $70 per month (with discount at the 2 years), so expensive. And I switched to a small ISP, similar...
Resolved: Agent failed to cancel my home internet
Resolved: Ali from Rogers in Moncton was able to confirm my cancellation and check on the status and updated me.Called Fido support a day prior and was connected to someone that was able to cancel my home internet. After being bombarded with question...
Resolved! Why am I now being billed by Fido and Roger’s??
Last month, I received a notice from Fido saying I had to turn in my modem and Rogers was taking over my Internet account. I returned my modem and picked up a Rogers modem. I was then billed at the end of last month by Fido and now I am being billed ...
So disappointed of charging one extra day from the home internet service
I was calling Fido for service termination.We have agreed that the last service day was set on April 3rd, the last day of the payment period, so that no refund or outstanding amount will be left. Sadly I got a new bill yesterday, charging me one extr...
Why cannot I cancel home internet?
I have been trying to cancel home internet for over a month now. I called multiple times, but there no progress yet. Every time I have been told that there is a technical issue with the account which they are trying to solve. However, I am getting th...
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