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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 110938 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 34932 Views
  • 16 replies
  • 3 likes

Broken modem

My modem was broken   and I need replacement. Is there any payment for that. Thank you. Please I need it ASAP. 

Kuhoma87 by • I'm a Participant Level 1
  • 708 Views
  • 1 replies
  • 0 likes

Internet Bill

Hello All,   I am a new Fido customer with home phone, cell phone, and internet service.   When I login to myfido account with my email, I can only find my cell phone service and it does not show the internet service.   My question is following:   1....

jnhuang1009 by • I'm a Participant Level 3
  • 6006 Views
  • 9 replies
  • 0 likes

Fido Prepaid $150 mastercard

Hello,i have registered your home internet promo to get the Fido $150 Prepaid mastercard on the last week of November 2020. It's been a month now and I still have not received any email to register for the promo.can you please look into this ?

annabella6 by • I'm a Participant Level 2
  • 15935 Views
  • 87 replies
  • 1 likes
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