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Installing the Fido Internet modem

 I had a mordem wifi from Fido last weekend and they said that I install it myself. Here is my question. What can I do when my apartment does not have the coax wall socket ( the around one)?

Thuhien0526 by I'm a participant level 3
  • 4834 Views
  • 3 replies
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FIDO Home Internet installation

Hi there! I've set up my Fido home internet and let it sit for more than 6 hours now. When I first plugged in, all lights turned on, glitching a little bit. Now after hours, the arrows down remains in blue and sometimes glitches to green for a sec, b...

evelyne_p by I'm a participant level 1
  • 624 Views
  • 1 replies
  • 0 likes

Modem keeps dropping connection and cycling

Hi Since Monday Sept 27 to Sept 28 the modem have dropped and cycled 5 times all details have been captured in previous posts....here are the DOCSIS details as they are all similar Once more a reboot of the modem  

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ccarm8 by I'm a contributor level 1
  • 883 Views
  • 2 replies
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Fido Internet connection is freezing

Internet connection freezes during this past weeks, I did reboot the modem several times. The wifi working as it should. Need help ASAP, I have classes online that requires me to have a stable connection. Can someone help?

jv10 by I'm a participant level 2
  • 624 Views
  • 1 replies
  • 0 likes