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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Home Internet Outage in Mississauga

Hi, My Home internet in Mississauga L5N postal code has been very intermittent since yesterday and is not usable at all. Could some one update what is happening here and when is it expected to be fixed? Thanks,Bhaskar

Gift Card not received

The promotion that Fido offered has really turned into a headache. I was supposed to receive a $150 prepaid Gift Card shortly after I signed up. I checked every junk and spam folder possible. When I would call to explain (after waiting over an hour) ...

Resolved! Received full bill a few days after activating

I activated my home internet in January 5th or 6th, and a few days later I got a bill for a whole month. Although I had used the internet for 2-3 days. Could someone help me? How can I resolve this?

Resolved! Ping Issue in Games and Voice Apps

For the past week, I've been experiencing higher pings and lag spikes in my online games. Usually my ping would hover around 20-30 ms but as of late its been staying consistently around 70-80 ms. The lag spike would go up to 300-400 ms. This is also ...

Question about canceling Auto-payment

I set up an authorized Chequing for the first time yesterday, and my home internet is bill is today. But I changed my mind and I want to pay it manually now, so will I be charged twice since there's not enough time since I cancels my PAC?

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