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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Gift Card not received
The promotion that Fido offered has really turned into a headache. I was supposed to receive a $150 prepaid Gift Card shortly after I signed up. I checked every junk and spam folder possible. When I would call to explain (after waiting over an hour) ...
Resolved! Received full bill a few days after activating
I activated my home internet in January 5th or 6th, and a few days later I got a bill for a whole month. Although I had used the internet for 2-3 days. Could someone help me? How can I resolve this?
Resolved! Ping Issue in Games and Voice Apps
For the past week, I've been experiencing higher pings and lag spikes in my online games. Usually my ping would hover around 20-30 ms but as of late its been staying consistently around 70-80 ms. The lag spike would go up to 300-400 ms. This is also ...
Question about canceling Auto-payment
I set up an authorized Chequing for the first time yesterday, and my home internet is bill is today. But I changed my mind and I want to pay it manually now, so will I be charged twice since there's not enough time since I cancels my PAC?
Increase data speed to Hitron CODA-4582 Modem/Router thumb drive
I just installed the Hitron CODA-4582 Modem/Router with aFIDO Internet plan. There is a thumb drive on the back of the device where I successfully plugged in a portable hard drive. I'm able to access that portable hard drive from my home computer and...
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