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WiFi Black Modem Issue

Hi,I had more than 2 years of service with Fido 150Mb speed unlimited BUT with White Modem which I NEVER EVER had any problem with. solid communication and never disconnects. called customer service to "transfer my service" to my new apartment they r...

kjon1111 by I'm a participant level 2
  • 684 Views
  • 1 replies
  • 0 likes

Fido Wifi Modem options

Hello  I an new to fido and im curious as to what modems people have been given from FIDO. I have the CGN3U modem i beleive ( flat black one). I heard there is a newer one but Fido told me they only have this one. My Wifi speeds out of this modem are...

Motley107 by I'm a participant level 2
  • 2058 Views
  • 5 replies
  • 0 likes

FIDO PREPAID $150 MASTERCARD

Hi there.. I signed up for Fido home internet on Dec 26. I have been told that I will receive the email from Fido for $150 master card in a few weeks. But I have not received any email. So far I have got two bills

sk28 by I'm a participant level 2
  • 1331 Views
  • 4 replies
  • 0 likes

Resolved! Maybe finally has to let go..

I've been with Fido like forever. Recently called in to find out about any promotions going on because I have2 internet services with Fido. They made me feel like I'm begging them for discount because my current discount is expiring. Starting to feel...

lsummersnow by I'm a participant level 2
  • 1394 Views
  • 4 replies
  • 0 likes

modem not connecting-new user

I ordered the modem 2 days ago and it arrived within a day. I followed the instruction on the modem and printed instruction came with the modem. The "online" and "upstream" light did not come on or flash. I called tech support yesterday. I was told t...

Snoopy88 by I'm a participant level 2
  • 1098 Views
  • 2 replies
  • 0 likes