Hey @geminiman2005 
Your 8 years with us doesn't go unnoticed and we appreciate your loyalty!
We'd love to help out and review what's going on. Can you give us some details as to what's happening exactly?
If it's something general, the Community has tons of answers you can browse and if it's not let us know and a moderator or a member can provide more info!
Regarding your internet, if it's something specific to the service/connection, we suggest reaching out to tech support directly at 1-888-259-3436 so they can check things out.
