Fido Home Internet
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WORSE THAN BELL

I decided to leave Bell due to ongoing billing issues and give Fido a try as I have been with them for my mobile for many years without issues. Was that ever a mistake! Stay away from them. They have been nothing but constant headaches. I also went w...

aault by I'm a participant level 1
  • 1328 Views
  • 2 replies
  • 0 likes

Is static IP address option available?

I'm a fresh Fido Home Internet user and I used to have a static IP assigned to my account at my previous provider. Is it possible to request a static IP address assigned to your account (so you always get the same IPv4 address on your modem/router)?

GaryTomato by I'm a participant level 1
  • 1916 Views
  • 2 replies
  • 1 likes

Home Internet is Down

I tried to contact Fido team via phone and chat but they just asked me to wait as they were connecting me to technical team but never really connected. Is there anyone who can help with Home internet? Its been down since morning and I have done all t...

kumarjakum by I'm a participant level 1
  • 638 Views
  • 1 replies
  • 0 likes

Feedback regarding technician

I am not sure whether I am leaving feedback in the correct place.  Recently, I had an internet connectivity/speed issue.  Contacted the Fido Internet Technical services line and was the representative was very helpful and helped me troubleshoot the i...

mrraffu by I'm a contributor level 1
  • 1303 Views
  • 1 replies
  • 0 likes