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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 100026 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32478 Views
  • 16 replies
  • 3 likes

Fido Wifi Modem options

Hello  I an new to fido and im curious as to what modems people have been given from FIDO. I have the CGN3U modem i beleive ( flat black one). I heard there is a newer one but Fido told me they only have this one. My Wifi speeds out of this modem are...

Motley107 by I'm a Participant Level 2
  • 938 Views
  • 5 replies
  • 0 likes

FIDO PREPAID $150 MASTERCARD

Hi there.. I signed up for Fido home internet on Dec 26. I have been told that I will receive the email from Fido for $150 master card in a few weeks. But I have not received any email. So far I have got two bills

sk28 by I'm a Participant Level 2
  • 709 Views
  • 4 replies
  • 0 likes

Resolved! Maybe finally has to let go..

I've been with Fido like forever. Recently called in to find out about any promotions going on because I have2 internet services with Fido. They made me feel like I'm begging them for discount because my current discount is expiring. Starting to feel...

lsummersnow by I'm a Participant Level 2
  • 883 Views
  • 4 replies
  • 0 likes

modem not connecting-new user

I ordered the modem 2 days ago and it arrived within a day. I followed the instruction on the modem and printed instruction came with the modem. The "online" and "upstream" light did not come on or flash. I called tech support yesterday. I was told t...

Snoopy88 by I'm a Participant Level 2
  • 582 Views
  • 2 replies
  • 0 likes

FIDO $150 Prepaid Mastercard offer

I signed up for Fido internet during 1st week of December and I was told I will receive $150 Fido Prepaid Mastercard. I have not received any email for that yet. Its been over 8 weeks..

Kaumil by I'm a Participant Level 1
  • 378 Views
  • 1 replies
  • 0 likes