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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
FIDO Home Internet installation
Hi there! I've set up my Fido home internet and let it sit for more than 6 hours now. When I first plugged in, all lights turned on, glitching a little bit. Now after hours, the arrows down remains in blue and sometimes glitches to green for a sec, b...
Modem keeps dropping connection and cycling
Hi Since Monday Sept 27 to Sept 28 the modem have dropped and cycled 5 times all details have been captured in previous posts....here are the DOCSIS details as they are all similar Once more a reboot of the modem
Fido Internet connection is freezing
Internet connection freezes during this past weeks, I did reboot the modem several times. The wifi working as it should. Need help ASAP, I have classes online that requires me to have a stable connection. Can someone help?
Bad service
I’ve been experiencing issues with my Fido home Internet for the past 3 days, swapped two modems, Called today (not the first time) and was told tech will come out (not really) when in the system it says tomorrow app (but who cares that I was told to...
Why is it so hard to speak to someone in technical support?
Your push button tone selections work right up until "press 2 to speak to a live person" and then ignores the action. Going around in circles between your app and website. Having intermittent connection issue with my internet which is affecting my ab...