Tracking Number

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I'm a Participant Level 1

Tracking Number

I ordered Fido Home Interent in Feb 15 and selected to have the modem shipped to my home addres. Will I receive a email with a tracking number so I know that it has been shipped? I called customer service on Feb 16 and asked if I could just pick up the modem at the store but was told I had to wait for it to be shipped. 

 

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Re: Tracking Number

Hello @jml329,

 

Welcome to the community!

 

Unfortunately, once you place an order through customer service the order can not be completed by a store unless you started the process in-store.

 

Once the order has been shipped you should receive an e-mail with the details and tracking number.



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