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Resolved! Charged wifi modem rental despite service cancelled

I cancelled my service on March 20, which is the end of my billing cycle and I never have carry forward balances. Returned the modem on March 21. Got Canada post confirmation that modem has been successfully delivered on March 22. Upto this point, ev...

kats44 by I'm a participant level 2
  • 1555 Views
  • 4 replies
  • 0 likes

Looking to get help to quit Fido!

Unfortunately after being customer for several years, I decided to move my business elsewhere. However, there seems no easy way to do this. Can anyone chime in how to do this the easy and fastest way?It's started with I went on a chat and was promise...

FA12345 by I'm a contributor level 2
  • 1390 Views
  • 6 replies
  • 0 likes

Credit Card Charge Phantom

I cancelled my account on Oct 19 due to very bad setvice and returned the equipment on Oct 22nd. I see an illegal charge if $273 on my credit card. Have reached out to fido several times with no luck. Will be filing a legal complaint. If there is any...

HS89 by I'm a contributor level 1
  • 2708 Views
  • 11 replies
  • 1 likes