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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 99862 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32411 Views
  • 16 replies
  • 3 likes

Resolved! 2 account in one home line

Hello everyone, I have a problem. My roommate just left the house and, since the subscription was on his name, he took the  modem with him to return it to Fido. I think he still need to cancel the subscription. Since I'm working from home, today I we...

Ale85 by I'm a Participant Level 1
  • 346 Views
  • 1 replies
  • 0 likes

Fido Internet Totally Unreliable

I signed up to the 150/15 unlimited plan last Dec. It worked well at first, getting speeds of 300 which is fine. In Jan. the internet stopped and I tried the normal modem reboots, unplug, etc. Called tech support and went down his list of my sending ...

Spencer11 by I'm a Participant Level 2
  • 654 Views
  • 4 replies
  • 0 likes

Resolved! Fido Internet Modem.

Recently I got Fido home internet and the modem I got is Hitron model# CODA-4582U. which modem is latest one is it Hitron CGN3AMF or CODA-4582U? and which one is better?

Oau2 by I'm a Participant Level 1
  • 27108 Views
  • 20 replies
  • 1 likes

No internet service

I've been without internet service for about 2 hours now and have restarted my modem several times and still nothing. I've tried to find out if it's down in my area but can't find where to even ask this since it's 4am where I am. This has been happen...

VelvetRopes by I'm a Participant Level 1
  • 282 Views
  • 1 replies
  • 0 likes

No home internet

Live in Wasaga Beach, Ontario. Been without internet for almost 12 hrs now. Started at around 9:45am when it went down. Waited a while to se if it would come back on and nothing. So around 1pm I called support and was told the there was a major outag...

HowardA by I'm a Participant Level 1
  • 329 Views
  • 1 replies
  • 0 likes