Get a few these errors each day, and connection drop. A tech came checked the cable and replaced the modem. See some improvement but still happenning. Is the T3 time out due to modem or cable? I have Rogers modem on the same cable without any problem.
|5||11/17/20 13:00:13||68010300||error||DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;|
|6||11/17/20 20:30:35||82000200||critical||No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;|
Welcome to the community.
Here's a thread that may help.
Alternatively, you can contact our Fido Home Internet Tech support for help. They can be reached at 1-888-236-FIDO (3436) or you can also contact them through live chat right here: https://www.fido.ca/consumer/support
Just scroll to the bottom and click on: Contact us
Afterwards: My Fido Services
And finally, you should see an option towards the bottom of the page that says "Live Chat"
I hope that helps! 😃