I signed up back in aug or sept and still haven't received my gift card.
I've chatted several times and called twice and each time the answer if just wait longer.
The agreement was that this was a sign up bonus after I think 30 or 45 days of service.
I've checked spam....yada yada. I know the sender of the initial registration message, but I just haven't got it. I referred lots of people because of this deal, whom all signed up after me and low and behold I am the only one still waiting.
Thank you for the details. Due to the popularity of the gift with purchase offer, we have seen extensive delays in processing the offer and have missed the timelines previously shared with our customers, we sincerely apologize for the that. That said, if you've signed up with an eligible package and fulfill all criteria, you will certainly receive your gift card.
I will send you a private message shortly so we can investigate this further with you. Talk soon!