Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

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I'm a Participant Level 2
I'm a Participant Level 2

Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

I registered for the fido student internet package of 75mbps, with unlimited usage, for $60 a month on monday sept 4th at the Fido store in the Eaton center. But when i checked my account page today it says my current plan is FIDO INTERNET 30? On my FIDO home service aggremeent it says the internet package is 60 student and I get up to 75 download speed too.

 

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Re: Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

Hey there @JZSIX!


That's definitely odd, I'll have to check out your account to be 100% certain what's going on.

 

I'm sending you a PM right away so we can check things out! Smiley

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

Thanks! Hoping to get this resolved

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Re: Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

We'll definitely figure things out! I've sent you that PM Smiley 



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