Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

I'm a Participant Level 2

Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

I registered for the fido student internet package of 75mbps, with unlimited usage, for $60 a month on monday sept 4th at the Fido store in the Eaton center. But when i checked my account page today it says my current plan is FIDO INTERNET 30? On my FIDO home service aggremeent it says the internet package is 60 student and I get up to 75 download speed too.

 

***Edited to add labels***

3 REPLIES 3
Moderator

Hey there @JZSIX!


That's definitely odd, I'll have to check out your account to be 100% certain what's going on.

 

I'm sending you a PM right away so we can check things out! Smiley

 

 



I'm a Participant Level 2

Thanks! Hoping to get this resolved

We'll definitely figure things out! I've sent you that PM Smiley