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Modem lights-DL now is green not blue on CGN-3

Recently the DL arrow light has changed from being constant blue (for years) to constant green on my Fido CGN-3 "Jetsons" modem. Everything seems to be working and CIRA says my download speed is about as expected.  Rebooting seems to make no differen...

Unsatisfied by I'm a contributor level 1
  • 2018 Views
  • 4 replies
  • 0 likes

Resolved! Help

I had a physical sim then I changed the sim to an E-sim on another phone, now that phone is bad and I still have my physical sim with me, but it is not connected.What do I do please?

Tomia by I'm a participant level 1
  • 1885 Views
  • 1 replies
  • 0 likes

plan

hey fidoActually, i got my fido sim from india and they said it is free for me for first month, That's why i chose fido but now it shows me 2 months bill payment is due but it should show me 1 months but its shows 2 months due. kindly check it please...

shahidx6600 by I'm a participant level 1
  • 861 Views
  • 1 replies
  • 0 likes

Horrible support service

On hold for 37 minutes, no indication of queu length, nor of wait time for a response... finally, the agent could not hear me... I was on a land line, which works perfectly well, unmuted, and tried both the speakerphone (with my mouth right up agains...

tnspinto by I'm a participant level 2
  • 704 Views
  • 1 replies
  • 0 likes

Home internet plan changed and it was not over phone.

Subject: Concern Regarding Unnotified Increase in Internet Charges and Customer Service ExperienceDear Customer Service Manager,I am writing to express my dissatisfaction with the recent increase in my internet charges, which I discovered was impleme...

simar7 by I'm a participant level 3
  • 907 Views
  • 1 replies
  • 1 likes