Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?

[JZSIX]

I registered for the fido student internet package of 75mbps, with unlimited usage, for $60 a month on monday sept 4th at the Fido store in the Eaton center. But when i checked my account page today it says my current plan is FIDO INTERNET 30? On my FIDO home service aggremeent it says the internet package is 60 student and I get up to 75 download speed too.

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[FidoNick]

Hey there @JZSIX!

That's definitely odd, I'll have to check out your account to be 100% certain what's going on.

I'm sending you a PM right away so we can check things out!

[JZSIX]

Thanks! Hoping to get this resolved

[FidoNick]

We'll definitely figure things out! I've sent you that PM