Range extender stopped working after installing CODA-4582U router

[Konraddd]

Hello!

Range extender I'm using: TP-Link AC1750 WiFi Extender RE450

Fido recently upgraded my router to a CODA-4582U. All of a sudden my extended network kind of stopped working. By kind of I mean, I can still operate Hue lights (I have a Hue hub connected directly to it) though only the Hue app when my phone is connected to it. But I can't browse the internet when I'm connected to my "ext" wifi.

My theory is that it might have something to do with the change Fido made recently outlined here: https://www.fido.ca/support/internet/troubleshoot-band-steering-issues 

At the time of writing this post, I can't disable this because step 2: "Visit your modem settings page at https://192.168.0.1 " seems to be a link that isn't working right now.

Any help or tips are appreciated!!!! 

[KAPABLE-K]

Hello @Konraddd,

You will need to be connected directly to the modem it is best to connect using a desktop/laptop via ethernet cable and you should be able to access the modem setup page. 

Since your modem was changed I suspect you might have to reconnect your extender to that modem.

[FidoAllan]

Hey there @Konraddd !

Please contact us to 1-888-236-3436 for troubleshooting assistance with your home internet services.