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Having a tech issue and need help please!

I'm having an issue signing into my internet, because of 2 problems. 1.) There's a problem with my wireless adapter or access point.  2.) My "Wi-fi" doesn't have a valid IP configuration.  At least thus is what the trouble shooter on my laptop is tel...

KellyM2 by I'm a participant level 1
  • 537 Views
  • 1 replies
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Internet is not working

Its new years eve and my internet is not working you cant even get ahold because its past business hours was told theres an outage in my stea but nothing says there is and we are still out 4 hours later im about to snap 

Alynnm22 by I'm a participant level 1
  • 740 Views
  • 1 replies
  • 0 likes

Terrible service on hold for hours

I’ve reached out to Fido about getting the waybill to return my modem because I wasn’t going to be able to return the modem to a store because of covid.  The waybill never came, I was told it would arrive in 7-10 days, I have the chat transcripts whe...

klauder by I'm a participant level 1
  • 493 Views
  • 1 replies
  • 0 likes