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fido router security doesn't work

I'm a participant level 1
I'm a participant level 1

I setup a parental control for time, etc., Was working good until about one month ago. Suddenly all block sites are no longer blocked anymore. Today, I try to block one device, but unfortunately the device is still working , no affect on it at all. Please help. Thanks.


Hello @fxz113 , for technical support on your modem and router you will have to contact Fido technical support or try troubleshooting your modem with the suggestions mentioned Here 

If that doesn't work for you then give fido tech support a call