I just signed up for Fido 150u service after being on a 100Mbps plan with another cable ISP.
I installed the new Fido CGN3 modem yesterday.
Unfortunately wired speedtests never get over 95Mbps. 🤔
I called support and they closed my ticket saying nothing is wrong. ☹️
I am paying more but not getting the service.😢
I need 150Mbps for work purposes.
What are my options?
Solved! Go to Solution.
Sorry to learn that you're not getting the highest upload speed possible for your Home Internet service.
As @KAPABLE-K pointed out, some congestion can be expected at the moment due to most people working and studying from home.
This is the highest speed we currently offer, but you can always reach out to our Home Internet Tech support team again for further troubleshooting.
You can also find tips to optimize your speed here !
Resolved this myself so want to share if it helps others.
Hope this helps