November 2018
My modem didn't come with coax cable. What should I do?
November 2018
Hey @MarkAlibrahim,
Welcome to the Fido Community!
The modem box should come with all components normally. I am really sorry to learn that wasn't the case for you. Not to worry though, we can certainly ship you the missing coax cable as long as the modem was shipped to you. If you picked it up in a store, you'd have to go back to them.
Which modem did you receive?
Let us know
November 2018
I picked it up. The model name is CODA-4582U
November 2018
Hey @MarkAlibrahim!
Thank you for that information.
In this case, you would need to go back to the store.
They will be able to provide you with everything.
Keep us posted on what happens when you go to the store!