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My internet drops intermittently for the past 3 days

ray_lol
I'm a Participant Level 1
I'm a Participant Level 1

My area code is L2G, my home internet service drops intermittently, very frequently and lengthy, throughout the days since July 9.  Is it my modem or the whole area has problem?

2 REPLIES 2

czg416
I'm a Participant Level 2
I'm a Participant Level 2

I have had the same problem, usually for no more than a minute, over the past month or so. I am in M1R (Scarborough).

Hi there, 

Sorry to hear you're experiencing issues with your internet. Please contact us technical support to have this looked into https://www.fido.ca/consumer/contact-us/my-fido-services/call-us