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Missing the promo giftcard email. please help

Hello, I signed up in October 2020, and still have not received an email from the address.Could someone pm and help look into this? I've been trying to contact live chat, but keeps timing out. Please help.

bubnbob by I'm a participant level 2
  • 1139 Views
  • 3 replies
  • 0 likes

Internet Technician Service is Excellent!

Hello,   I had scheduled an internet technician via tech support. I am extremely happy with the tech support team the way they help me book the technician when I shifted to new location. Over and above the technician was extremely skilled and qualifi...

Heena by I'm a participant level 1
  • 757 Views
  • 1 replies
  • 2 likes

First Bill for new Internet Connection

Hello: I am trying to understand my first bill for a new internet home connection ($45 per month net of $30 credit for the first 12 months):  Jan 25, 2021:  Order placed for a new connectionJan 26, 2021:  Modem receivedFeb 03, 2021:  Bill received fo...

IMS25 by I'm a contributor level 1
  • 707 Views
  • 1 replies
  • 0 likes

OBS video stream dropped frame (upload issue)

Hi, I have constant dropped frame trying to stream to Facebook Live using OBS. At first when I install the internet, upload was always less than 2Mb/s (I have 150/15 plan).I've put a ticket in and now upload speed seems stable (mostly 16Mb/s flucates...

enochcheng by I'm a participant level 1
  • 638 Views
  • 1 replies
  • 0 likes