This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hi,
I ordered Fido internet service last week. They shipped the modem the same day and the purolator website shows it was delivered the next day but i never received it.
I contacted the support 3 times in last 5 days and they always say that they will send new one in 24 to 48 hours but nothing happens. What should i do? How do i cancel this service and not get charged for anything? They already emailed me a bill for the service that never used. I am very upset, please help.
Hello @SaadAhmed,
We'll get back to your PM as soon as possible. Also, in order to reach customer service, you can contact us over these methods.