There is a problem with the internet.
I reset it and did everything I could.
In the morning we used the internet, but suddenly it didn't work.
As a result, children were not able to take online classes.
Hey @HeeKyungIm!
We would love to help you out 
You'll need to get in touch with tech support so that they can look into what's going on. Please reach them via Live Chat or by phone at 1-888-259-3436.
Thank you!
