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Modem Purchase

calgin
I'm a Participant Level 2
I'm a Participant Level 2

I see my monthly invoice has $8.00 modem rental fee. I was wondering if there is an option to purchase this modem.

5 REPLIES 5

FidoFaiza
Moderator
Moderator

Hi @calgin,

 

Welcome to Fido Smiley

 

It's not possible to purchase the modem. 

 

Let me know if you have any other questions.



alaflyca8
I'm a Contributor Level 1
I'm a Contributor Level 1

Why ? 

That's simply not an option we provide at this time. Renting the modem also allows us to make sure you can benefit from the latest technology available. 

 

Don't hesitate if you have any other questions. Smiley 

 



calgin
I'm a Participant Level 2
I'm a Participant Level 2

So that rental cost is nothing but a marketting scam. Hidden additional cost..

Hey @calgin

 

I can assure you we're not hiding the cost of the modem.  All the plans you see online include the cost of the rental.  As @FidoPamela mentioned, renting the modem has many benefits.  For example, as opposed to a modem you purchased, there's no limited warranty.  As long as you keep the service with us, we'll offer you troubleshooting for your modem and, if necessary, we'll be able to replace it without charging you anything extra (unless the issue is due to physical damage on the modem).