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Missing the promo giftcard email. please help

bubnbob
I'm a participant level 3
I'm a participant level 3

Hello,

 

I signed up in October 2020, and still have not received an email from the address.

Could someone pm and help look into this?

 

I've been trying to contact live chat, but keeps timing out.

 

Please help.

3 REPLIES 3

bubnbob
I'm a participant level 3
I'm a participant level 3

Yes, I checked the spam/junk folders and I my email regularly.  I haven't received anything.

Hi @bubnbob

 

I am going to send you a PM. Speak soon. 



FidoPhilippe
Moderator
Moderator

Hey @bubnbob! Philippe here. I hope you're doing well. Smiley

 

I'll be happy to assist you with your gift card. To start; have you checked you junk/spam folder for the registration email?

 

Let us know.