Missing the promo giftcard email. please help

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Missing the promo giftcard email. please help

Missing the promo giftcard email. please help

bubnbob
I'm a Participant Level 2

Missing the promo giftcard email. please help

Hello,

 

I signed up in October 2020, and still have not received an email from the address.

Could someone pm and help look into this?

 

I've been trying to contact live chat, but keeps timing out.

 

Please help.

3 REPLIES 3
bubnbob
I'm a Participant Level 2

Yes, I checked the spam/junk folders and I my email regularly.  I haven't received anything.

Hi @bubnbob

 

I am going to send you a PM. Speak soon. 



FidoPhilippe
Moderator

Hey @bubnbob! Philippe here. I hope you're doing well. Smiley

 

I'll be happy to assist you with your gift card. To start; have you checked you junk/spam folder for the registration email?

 

Let us know.