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Manual updates on Hitron Modem/Router

Felix15
I'm a participant level 2
I'm a participant level 2

Can it be done? We dont have accees to the settings, no Admin log in provided.

A fellow from the tech report did it remoelly for me a while back, now I swapped the router and this needs to be done again. Just woindering if I can do it myself instead of spending an hour on hold for Tech Support.

 

thanks!

 

3 REPLIES 3

FidoPhilippe
Moderator
Moderator

Hey @Felix15! Philippe here. Welcome to the community. Smiley

 

You can find the default modem admin settings here.

 

I hope that helps!



Felix15
I'm a participant level 2
I'm a participant level 2

Thank you.

 

There is no option to do a manual update in the modem settings, nu user interface.

Just to be advised, we are running an older firmware, 4.5.8.38T2 which is a 2018 update. Rogers is running 4.5.8.40 which was a March 19, 2019 update. Why is Fido so reluctant to push the updates and refuse to provide the lastes available firmware?

 

If you'd like to be part of our Modem Firmware trial you can send us a PM!