Manual updates on Hitron Modem/Router

[Felix15]

Can it be done? We dont have accees to the settings, no Admin log in provided.

A fellow from the tech report did it remoelly for me a while back, now I swapped the router and this needs to be done again. Just woindering if I can do it myself instead of spending an hour on hold for Tech Support.

thanks!

[FidoPhilippe]

Hey @Felix15! Philippe here. Welcome to the community.

You can find the default modem admin settings here.

I hope that helps!

[Felix15]

Thank you.

There is no option to do a manual update in the modem settings, nu user interface.

Just to be advised, we are running an older firmware, 4.5.8.38T2 which is a 2018 update. Rogers is running 4.5.8.40 which was a March 19, 2019 update. Why is Fido so reluctant to push the updates and refuse to provide the lastes available firmware?

[FidoDaniela]

If you'd like to be part of our Modem Firmware trial you can send us a PM!