September 2020
I activated the home internet today. Wifi works and connects to internet, but in a weird way. I can only get to google, youtube, facebook and a few websites. But I can't load all other sites, even the fido.ca I have to reconnect my old modem to my existing internet provider (which expired tomorrow) to get help n post this message here.
What's wrong with the fido internet? I've been holding on the line for half an hour try to get this problem solved.
October 2020
Hey @michelle34,
Welcome to the community!
We're sad to learn that you're having issues with our home internet. Did you get a chance to talk to our tech team about this?
You can reach them over the phone by dialling their number or starting a live chat session here.