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Internet acting weird

michelle34
I'm a participant level 1
I'm a participant level 1

I activated the home internet today. Wifi works and connects to internet, but in a weird way.  I can only get to google, youtube, facebook and a few websites.  But I can't load all other sites, even the fido.ca  I have to reconnect my old modem to my existing internet provider (which expired tomorrow) to get help n post this message here.

What's wrong with the fido internet? I've been holding on the line for half an hour try to get this problem solved.

1 REPLY 1

FidoLony
Moderator
Moderator

Hey @michelle34,

 

Welcome to the community! 

 

We're sad to learn that you're having issues with our home internet. Did you get a chance to talk to our tech team about this? 

 

You can reach them over the phone by dialling their number or starting a live chat session here.