As soon as I installed the Fido modem, I found a wifi named "Easyconect" with some numbers that was indicated on the back of the modem but the wifi name didn't include "FIDO" as instructed in the Fido Easy Connect process.
Hey @hjandis! Philippe here.
To help clarify, we use Rogers cable for our internet service, but it's billed by us. So it's not unusual if the equipment is similar, but you will be charged the Fido rates for it.
Hope that helps!