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I cant reach a human and I want to cancel home internet.

I'm a Participant Level 1
I'm a Participant Level 1

I have tried for days to try and reach a human. I wait forever online.  I am not getting the speed pay for and can't get any help.  I have texted and gotten no replies.  How do I cancel my home internet????


Moderator (inactive)
Moderator (inactive)

Hey @Kythus! Philippe here. Welcome to the community. Smiley


Thank you very much for all your patience! Were you able to get assistance for your problem?


If not, you can try restarting your modem to start. If this doesn't work, or you've tried it, you can contact our technical support line here. You may have to wait, but they're open 24/7.


Thanks again for your patience!