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Welcome to the Community!
I can totally understand that receiving a bill that is higher than expected can be surprising. That being said, if the charges are from valid usage, we wouldn't be able to just waive these amounts. If the balance is too high for you to pay in one payment, we offer flexible payment plans.
You can contact our customer support teams which will be able to review the bill details with you if you have questions and then be connected to our Credit Operations team to set up a payment arrangement. They can be reached through one of the available channels found here.
Otherwise, if you'd prefer, we can also send you a PM from here. Let us know.