Showing results for 
Search instead for 
Did you mean: 

Frustrated by long wait time to connect with Customer service over call

I'm a participant level 2
I'm a participant level 2

Hello ,

I am Divyalakshmi, cancelled the FIDO Internet plan in the month of June. I paid extra and was looking for a refund of my balance credit.The customer service keeps saying that they had sent out the cheque. But I did not receive it.

I don't understand why FIDO has such poor service. It's been already 3 months now and I did not receive my refund yet!


I would never advise anybody to take FIDO Plans here after!


Former Moderator
Former Moderator

Hi there, 

That is a unusual delay. I'll send you a PM so we can look into this together. 

Chat soon