Fido Internet down? (Miss)

[tommyinwai]

1. For the past week or two the Internet has been down and up. Basically disconnected... The blue @ symbol was not on. I can access the Fido router.

Can someone help? Very frustrating

[tommyinwai]

I talked with tech on Monday and I was told that there is a upgrade or power disruption in my area and should be done yesterday.... Let see how it goes.

[FidoKenny]

Hey @tommyinwai

I'm glad to see our tech suppport team could confirm this with you. Keep us updated.
 

[FidoAnthonyZ]

Hello @tommyinwai,

Have you tried rebooting your modem?

Have you contacted tech support as well?

Let us know! 

[tommyinwai]

Yes to reboot and I think it might be resolved because the Fido/Rogers outside fixing/upgrade/disruption has ended