5GHz doesn't have access to the internet while 2.4ghz still works. Its across multiple devices also.
Hey there @howard9192
Just to confirm, are all your devices unable to connect to the 5 GHz frequency of your Fido home internet modem? As you may already know, older devices might only be compatible with 2.4 GHz.
That being said, we'd be happy to take a closer look at this. Which Fido modem are you currently using and what is the Firmware version?
We also have our Fido home internet technical support team available 24/7 here. Feel free to reach out to us at any time for assistance, or we can send you a PM if you prefer