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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Poor customer support
I just signed up fido internet few weeks ago on the 50% off 40$+tax promo plan in Ontario.Upon reciveing my bill I noticed the 50% wasn't applied to my monthly bill and the agent I called today made me wait 40 minutes and she told she was fixing my a...
Home internet cancelled by mistake, unable to get it back
Yesterday I came home from work after 12 day of work with no internet, my girlfriend is has midterm for nursing the next day I use the chat link found out internet was canceled then I call to find out why hour and half on phone found it was mistake o...
Constant disconnecting for the last month…
Is anyone else in the Ottawa K2C area having issues with constant connection dropping and having to reset their modem? There was an outage about a month ago and last week I called and was told it was a network issue (NOT my modem) and it would be fix...
Ca$h balance from a old canceled acct to a current Fido internet account
I have a cash balance left on a canceled mobile account. Can I transfer it to a Fido internet account I still have
Resolved! Wifi issues
I'm new user for fido wifi,but I can't even use wifi first is because I put the wrong apartment number. I called the customer service and change the address but it never changed, so I changes it through the app but it's still not working and I calle...
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