Ethernet from modem is not working.

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Ethernet from modem is not working.

Hello,

When we connect directly to Ethernet ports on desktop running windows10. 

Internet doesn't work. Modem was recently replaced it's that cube model from hitron coda-4582u

 

Tried to give ipV4 manually as well on the adapter. 

Factor reset both computer and modem. 

 

Modem has -3.5Db splitter to reduce signal amplitude. 

 

On router home page , all links are active. 

 

Can anyone help me with the issue, Fido chat support says it's computer issue. 

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Re: Ethernet from modem is not working.

Hey @rachit2588

 

Welcome to the Community Smiley

 

At this point, I would suggest contacting technical support so they can take a look at this with you.  You can reach them at 1-888-259-3436.



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