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Detailed billing summary

I'm a participant level 1
I'm a participant level 1


I want to see detail of history bill. When I want to access the latest details, it is showing:


For privacy reasons, billing details are only available to the primary account holder. If you’d like to view billing details please contact this account’s primary account holder.


And indeed, I AM primary account holder, there is no other holder.
Are you guys able to help me? I am staying abroad for next week and I need to access those details asap, the best would be to access it online.


Thank you


Community Manager (Retired)
Community Manager (Retired)

Hey @wfratczak,


From what you're describing, it's possible that when the initial registration to was completed, you registered as a subscriber instead of the account holder. We would simply need to remove your profile and allow you to re-register to the website as the account holder.


I'll send you a PM for that, talk soon!