Help

Welcome to the Community!

This is THE place to find answers, ask questions and share advice.

Sign in or register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
594K Members
651 Online
20.7K Posts

Activity in Fido Community

New post

Re: When is Fido Open for Calls or Live Chat?

Hello Bree68,     Welcome to the community!     Sorry to hear you've been having a difficult time contacting customer service. However, I thnk the service hours have been changed since the OP's post. As far as I can tell, none of the service venues o...

Cawtau by • Senior MVP
  • 13 Views
  • 0 replies
  • 0 likes

Re: When is Fido Open for Calls or Live Chat?

Actually, that's not true! I have been phoning them since 8am today, and they simply say to call back during regular business hours, without stating what those hours are! Now I have wasted almost 1/2 an hour trying to speak to someone. Fido is report...

Bree68 by • I'm a participant level 1
  • 28 Views
  • 1 replies
  • 0 likes

Re: Extremely Disappointed in Fido

Hi @q3441    I'm sorry to hear about your experience. If there is ever a concern of fraud, the order is cancelled, which I understand can be frustrating if it was a legitimate transaction. Please know that these measures are in place to protect your ...

Load more View all

Latest from our Blog

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

0 Comments

Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

0 Comments

Fido XTRA’s Decathlon Contest

  Prizes to stay active this fall   Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards.   At Decathlon, you’ll find everything you need to...

0 Comments
View all
Copyright © 2025 Khoros, LLC