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580K Members
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20.3K Posts

Activity in Fido Community

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Re: Still Waiting for Refund Cheque After Five Months

Hey @JD314,   Sorry to hear about your experience and the delay!   It usually takes 4-6 weeks for a refund cheque to arrive at the address on file.   If you still haven't received the refund cheque after the mentioned time again, please contact us he...

SCAM COMPANY; AVOID

I've cancelled my Fido account in late May and not only was I wrongfully told that I needed to pay a month in advance, their customer service team are INCAPABLE of helping out. I've heard from THREE different individuals at three different occasions ...

Klaboch_123 by • I'm a participant level 1
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Re: Customer support review

I came to Canada 8 years ago. Fido was the best network i could find at that time. I have been with fido for so long but i dont reach out to customer service bery often. My work involve traveling to US often and I normally turn off my internet the mo...

Vicky78694 by • I'm a participant level 1
  • 32 Views
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Data roaming

Thank you for charging data roaming fees, after your company probably paid apple to automatically turn that feature on. you allowed my bill to hit $800 plus while I was in the middle of no where with phone service that wouldn't even save my life. som...

ColinR by • I'm a participant level 1
  • 90 Views
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Resolved! Re: Apple Watch Series 6

Riiiggght.  And yet they allow Freedom Mobile to support them?  Not sure where you are getting this from.  It is Rogers that doesn't want the competition from their Flanker brand.  not Apple.

JCTcom1 by • I'm a contributor level 1
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Latest from our Blog

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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Fido XTRA’s Decathlon Contest

  Prizes to stay active this fall   Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards.   At Decathlon, you’ll find everything you need to...

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