Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Re: Thread for reporting SMS spam

Hey UyenK13!

 

Just wanted to let you know that I moved your post here since it's about the same subject. 

 

Thanks!



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Re: Thread for reporting SMS spam

Hey @Vancouverkimi!

 

Just a head's up that I moved your post to this thread as it's about reporting any spam texts Smiley

 

Good catch!



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I'm a Participant Level 1 mr_math
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Re: Thread for reporting SMS spam

I've received 2 text messages from +1 (905) 962-3809:

If you receive a text like this, DO not enter your banking info as it did not originate from FIDO 

FIDO Solutions Inc: 

FIDO has sent

you FIDO Dollars

(90.99$)!:

http://fidodollarspayccash.com/

 

I clicked on the link and it opened a page to receive an etransfer. 

Questions I had: Why would FIDO send me an etransfer? Why wouldn't they just apply it to my invoice? Why isn't this an https secure site? 

 

 

I logged into my Fido acct to confirm my FIDO Dollar balance. I also called Customer Service to confirm that this is not their practice. Scam avoided.

 

 

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MVP
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Re: Thread for reporting SMS spam

Hello Mr_math,

 

  Welcome to the community!

 

  Thanks for the information! You asked all of the right questions! That is most definitely a SPAM scam. Also important for others to note is that the Fido Dollars program has ended so there is no reason Fido would offer Fido Dollars. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley

 

Cheers



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I'm a Participant Level 1 Murray1
I'm a Participant Level 1

Re: Thread for reporting SMS spam

got a text saying fido is sending you 72.00 in fido dollars click here to deposit your fido dollars 

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Re: Thread for reporting SMS spam

Hey @Murray1

 

Welcome to the Community!

 

That's definitely not from us. You can send the text message to the number 7726 to report it as SPAM

 

Make sure to not give out any personal information also Smiley



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I'm a Participant Level 1 janrandall
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Got this today as a phone msg on my fido phone

Interac E-transfer: You have been refunded due to a overcharge on your previous payment Click here to deposit your money ttp://1refundd-us.me/

THIS IS A SCAM

DO NOT CLICK ON THE LINK (I took the h off the front to prevent this)

 

Also, If you are with Fido reading this, why not at least dedicate a topic to phone fraud instead of my having to bury it here in "community feedback" And an easy link to the area would also be a big step up and cost you nothing 

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Re: Thread for reporting SMS spam

Hello Janrandall,

 

  Welcome to the community!

 

  Thanks for the information!! There is a dedicated thread for reporting SPAM and fraud related SMS. Admittedly, it is still in the community feedback section, though. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

**edit** There is also this blog here.**

 

Hope this helps Smiley Happy

 

Cheers



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Re: Thread for reporting SMS spam

Hey @mr_math and @janrandall!

 

Just a head's up that we've moved your posts to this thread as it deals with everything related to spam messages!

 

Good catch guys! Very_Happy

 



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I'm a Participant Level 1 Agg12345
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Has anyone received a text message from this phone number claiming to be F I D O?? And then leaving a message stating that my account, due to security reasons, must be TEMPORARILY suspended. In order to reactivate my account go to: http://bit.ly/2io425d ??? Of course, I didn't do what was requested. As my account is not in arears. Instead I checked out the website on my computer as I did last week with a similar text message. It doesn't exist. What's going on??

 

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