Can I turn off data from the account
I have a teenager and we used to be with virgin where I could turn off data in the app. Is there a way to do this from the account ? Or do I need to cancel my services and go back to my old service ?
Activity in Forums
Someone is trying to change my PIN
I have received an email saying you have requested to change the PIN which I haven't.Someone is using my information and trying to change the PIN. I tried to login to my account but it is locked/suspended as the fraud person tried to access my accoun...
Fido Credit Ops Scam email?
Can someone from Fido tell me whether this is real or not? I contacted customer service but I couldn't find an account number that ends in 7980 under my name. Also, if I have cancelled my account, how am I supposed to make the payment? edit: email i...
Question About International Travel Plan That Is Unclear...
I'm travelling internationally soon and want to be able to use my current phone and data plan in the new location (which I have checked and is eligible for the Travelling Interionally plan of $15.00/day).The thing that is unclear to me is that it tel...
Re: Worst Customer Service experience EVER,
Hey @Frustrated8, Welcome to the community! I'm sorry to hear this is taking longer than expected and we'll be more than happy to help. You can reach out using the methods shown here to get started.
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