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Community Manager (Retired)
Community Manager (Retired)



Hey everyone!


We’re always looking for ways to serve you better, so we’ve created a bill that makes it easy for you to understand your monthly charges and manage your Fido services. It’s now simple and will save you time.


New online bill: 


New paper bill:


You’ll notice a completely new design next time you check your bill. Here are a few of the changes that were made:


  • New design that’s clear and simple
  • Ability to view the bill on your mobile phone via the My Account app, available 24/7 and on the go
  • New pages that clearly display data and voice usage
  • Clear communication of charges and changes to products and services
  • If you’re an online bill customer, our easy-to-read graphs will show you how much data and talk you’re using in your plan.

Yes, you read that right. You can now access your online bill via the My Account app! Download the My Account app at so you can pay your bills, manage your account and much more on the go.


Go take a look and let us know what you think!


- FidoStephen


* Note: If you haven’t seen the new design yet, don’t worry, we are phasing in the new bill so that we can address any feedback or questions you may have. You will receive it in the coming months.