I've recently just ported 4 numbers from rogers to fido. The fido my account app works on the other 3 lines except for mine. Everytime I try to log on it sends me the 4 digit text but when I enter it it says "session expired- try again later" and "oops we encountered a snag" I've deleted the app, turned my iphone off and reinstalled it. Same thing. I have an Iphone 5.
Yes, I have tried that.(just did it once more) After I enter my 4 digit text #, it says "Session Expired Please re-login to continue using the My Account app" And now, since yesterday, I am even unable to log onto my fido.ca through my phone. I can only do it through my computer.
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Have you tried to remove the app, re-install it and then try to access the account with the Wi-Fi off?
Let us know if that works for you!
I have tried to log in with my email, my fido account number(9digit account #)
On using fido.ca on my phone (safari) it won't let me log on with either nor log on with facebook. I have tried everything that has been suggested