OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Fido Xtra History Not Working
Anyone having any issues with the history tab? I went to redeem my second cup coupon but I couldn't get into the history tab - circle just keep spinning. I'm on version 4.2 on an iPhone SE; tried installing and re-installing and logging in via my pho...
How to access data bytes option
I can't find data bytes option in my fido app. I have reinstalled it bunch of times but still not working. App version is 4.2 and I am using Galaxy S10 which means the latest Android. I also checked out that I am on a fido pulse plan. Can you help th...
Resolved! Xtra history tab not working
The History tab under Fido Xtra is not loading. It just keeps showing the loading screen. But never loads. It was embarrassing that this happened in line waiting for a second cup coffee. This happened only on my account. When I logged in using my fri...
Fido App Data Usage Issue - Real-time Usage
Hello Fido forum, I just wanted to report some technical issues I've been experiencing to version 4.0.0.12 of the Fido My Account. At first, real time data usage was being display but since last week, no more real time reporting. More importantly, ...
Resolved! New version issue - only suppports English?
My phone default language is Chinese. After upgraded new version APP, my data usage page get wrong. it shows me message "data usage detail not available". After I switch my phone language to English it works.