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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido XTRA contest winners 2023

Fido XTRA contest winners 2023

For a list of 2022 winners, click here. Announcement: From time to time, we review and make...

Community MVP Program

Community MVP Program

The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...

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Resolved! Data bytes not working

I just got my plan with Fido yesterday I’m attempting to use the data bytes wifi is turned off on my iPhone X it’s updated to the newest IOS and the Fido app is updated to the newest version how can I get this to work?

Resolved! Fido Xtra History Not Working

Anyone having any issues with the history tab? I went to redeem my second cup coupon but I couldn't get into the history tab - circle just keep spinning. I'm on version 4.2 on an iPhone SE; tried installing and re-installing and logging in via my pho...

How to access data bytes option

I can't find data bytes option in my fido app. I have reinstalled it bunch of times but still not working. App version is 4.2 and I am using Galaxy S10 which means the latest Android. I also checked out that I am on a fido pulse plan. Can you help th...

Resolved! Xtra history tab not working

The History tab under Fido Xtra is not loading. It just keeps showing the loading screen. But never loads. It was embarrassing that this happened in line waiting for a second cup coffee. This happened only on my account. When I logged in using my fri...

Fido App Data Usage Issue - Real-time Usage

Hello Fido forum, I just wanted to report some technical issues I've been experiencing to version 4.0.0.12 of the Fido My Account. At first, real time data usage was being display but since last week, no more real time reporting. More importantly, ...

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