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Fido App Data Usage Issue - Real-time Usage

Hello Fido forum, I just wanted to report some technical issues I've been experiencing to version 4.0.0.12 of the Fido My Account. At first, real time data usage was being display but since last week, no more real time reporting.   More importantly, ...

Alexandre9 by I'm a participant level 2
  • 8540 Views
  • 15 replies
  • 1 likes

Resolved! New version issue - only suppports English?

My phone default language is Chinese.  After upgraded new version APP, my data usage page get wrong.  it shows me message "data usage detail not available".  After I switch my phone language to English it works. 

jasonyan by I'm a participant level 3
  • 5695 Views
  • 12 replies
  • 0 likes

Resolved! Data bytes question

I have an internet limit of 250 Go per month with my ISP and im near my limit but would wish to download a game on my computer, if i activate data bytes on my smart phone can i hotspot wifi, connect to my computer and use the data bytes for my downlo...

FantasyLied by I'm a participant level 2
  • 2960 Views
  • 3 replies
  • 0 likes

Resolved! Fido Xtra History Erased

Hi I recently updated My Fido app. (Which looks amazing btw). I then went to my Fido Xtra history and found that is was all gone. Any advice?  Thanks

ymar42 by I'm a participant level 1
  • 2432 Views
  • 4 replies
  • 0 likes

Bixi free ride perk

Hey, I generated a code for BIXI free ride in Fido app, then came to Bixi app and entered it (copy-paste) when selected "one-way ride" (also tried with 1-day pass) and clicked add promo code. The code doesn't work. Tried several times at different da...

VladimirV by I'm a participant level 3
  • 3440 Views
  • 6 replies
  • 0 likes