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Where are the data bytes?

The data bytes option disappeared from this plan. It’s been 2 months already. Please put it back. Thank you. 

cricu by I'm a participant level 3
  • 8620 Views
  • 8 replies
  • 1 likes

Resolved! Data Bytes banner not visible

I am a 20 year Fido customer. I recently decided to try Data Bytes. Surprised that My Account does not have anyway to access it. I was told to uninstall. Unable to do that either, no uninstall button for the app. 

APP is not Working keeps asking if im a robot

Just updated the APP and it keeps asking me if im a robot. I fill in the necesary answers and it keeps returning to the same question. I have deleted the app and downloaded again, but still experiencing the same issues

robzakhour by I'm a participant level 1
  • 4725 Views
  • 6 replies
  • 1 likes

Resolved! Google Play carrier billing

Anyway to prevent a line in my account from being able to use that function or feature? 

Fido app on iPhone 7 doesn’t work

I have issues opening my Fido app for months. I just get the gear spinning with the picture of the girl watching her phone. It never does open. iPhone 7 running iOS 12.2 and just downloaded the latest Fido App today.is there a solution?

John49 by I'm a participant level 2
  • 5183 Views
  • 8 replies
  • 0 likes