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My fido account apps

After updating the apps , it's directed to login screen everytime, Before I can checked my data usage just opening the apps. I tried to uninstall/install but it's the same thing. My wife Apple phone works just fine after the update. My Google Pixel d...

Edmond1 by I'm a participant level 2
  • 4003 Views
  • 8 replies
  • 0 likes

Resolved! My account app is not saving my credentials

my device is not saving my credentials  (username + password) even if I choose ( Remember Username)I have already restore my device to factory settings and reinstall the app again but still I am facing the same issue. I am using samsung A20s 

mohammed10 by I'm a participant level 3
  • 4641 Views
  • 6 replies
  • 0 likes

Can't use Data Bytes through app

I'm using the app with 'Cellular Data' turned on; I want to use a free databyte and it's saying they are used, but I have two '1-hour' data bytes left; I can't access my account through the app Is the app vomple tely tied up with users; I always have...

Anna70 by I'm a participant level 3
  • 4075 Views
  • 9 replies
  • 0 likes

Resolved! How to view payment history on my Fido app?

Hi, I'm trying to check my payment history on this new Fido app but I couldn't find it. Can anyone please help me? Thank you.

Ewan1 by I'm a participant level 2
  • 6050 Views
  • 4 replies
  • 0 likes