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Can't use Data Bytes through app

I'm using the app with 'Cellular Data' turned on; I want to use a free databyte and it's saying they are used, but I have two '1-hour' data bytes left; I can't access my account through the app Is the app vomple tely tied up with users; I always have...

Anna70 by I'm a participant level 3
  • 3393 Views
  • 9 replies
  • 0 likes

Resolved! How to view payment history on my Fido app?

Hi, I'm trying to check my payment history on this new Fido app but I couldn't find it. Can anyone please help me? Thank you.

Ewan1 by I'm a participant level 2
  • 5359 Views
  • 4 replies
  • 0 likes

Resolved! DataBytes not available - two lines

Hi, We are having issues with DataBytes not showing up for the phone line that has the option. - I have two accounts with Fido, linked to the same email.- One account is a cell account with a plan that includes DataBytes; the other account is a table...

snagger81 by I'm a contributor level 1
  • 2641 Views
  • 6 replies
  • 0 likes

Resolved! Enabling facial ID

I have an iPhone X and wish to use facial ID instead of logging in. Fido won't accept me turning toggle switch on. It prompts me to go to my settings and turn on there. On my settings on other apps it shows only apps I have enabled now. Can't seem to...

Dar31 by I'm a participant level 1
  • 4369 Views
  • 4 replies
  • 0 likes